RETURNS & PRODUCT-QUALITY RIGHTS
Clear steps
before you return.
This page states the confirmed DYH Hair returns facts and applicable product-quality rights. It does not create a general change-of-mind, free-return, return-postage or refund-timing promise.
South Africa returns hub
Approved returns are received at our South Africa returns hub. Refund processing starts after the returned item has been received.
Approval first
Do not send an item to an address until approved return instructions have been provided.
Product-quality rights
If a product does not meet applicable quality requirements, you may request a return, repair, replacement or refund within six months after delivery, in line with applicable South African consumer law.
Hub address
364 C Olympic Duel, Northlands Business Park, Northriding, Randburg, 2162, South Africa